Quality policy

5.2.2 Communicating the quality policy, according to ISO 9001:2015

The communication of the organization’s quality policy cannot be limited only to leaders and employees, it needs to reach customers, suppliers and all people who are influenced by the organization   Quality policy needs to be enforced With the quality policy in place, the organization needs to transmit it to its employees and all those …

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5.2.1. Developing the quality policy, in ISO 9001

The quality policy must be sharp, employees and leaders must know exactly what to do, so it is extremely important not to leave the quality policy aside. The quality policy aims to determine a quality standard for the products and services provided by the organization. It is the commitment created with customers, suppliers, employees and …

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