The ISO 9001 Quality Management System is applicable to any type of organization, regardless of the size, type or its core business. The ISO 9001 standard is reviewed by the ISO technical committee, called ISO/TC176. More than 80 countries are direct participants, with professionals from various branches of activity, such as consulting professionals, certification, industry, etc., all directly linked to a body from their country of origin and / or authorized institution.
Continuous Improvement to your process
Suitable for all orzanizations and Company credibility
Better Management and Productivity
Achieve statutory and regulatory requirements
Globally recognized certification
ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. Implementing a quality management system will help you assess the overall context of your organization to define who is affected by your work and what they expect from you. It also helps put your customers first, making sure you consistently meet their needs and exceed their expectations. This can lead to repeat custom, new clients and increased business for your organization.
ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. Implementing a quality management system will help you assess the overall context of your organization to define who is affected by your work and what they expect from you. It also helps put your customers first, making sure you consistently meet their needs and exceed their expectations. This can lead to repeat custom, new clients and increased business for your organization.
QMS always disseminate the culture of ISO 9001: 2015 around the world with events, e-books, questionnaires, webinars and training coursers.
QMS participates in ISO’s main technical groups with its representatives, staying on top of the latest trends in certification and updating certified companies.
QMS performs constant qualification assessment of its auditors in the reference norm and in branches of specific activities, the qualification of auditors in ISO 9001:2015 began in 2013, even before the publication of the Standard.
Step 1
Working with a consultant
Some companies decide to hire a consultant to help them with the process of implementing a management system. Through their expertise, this consultancy can guide them through the requirements of the ISO Standards and help them develop the necessary tools. Please note that hiring a consultant for this purpose is optional and this service is not offered by QMS.
Stage 2
Pre-audit
Once you have completed the implementation of your management system and before the certification audit, you can request a pre-audit if you feel it is necessary. In this process, a certification body such as QMS will carry out a prior, independent assessment of your management system in order to check that all the requirements comply with the criteria of the ISO standard you have adopted. It is important to note that this step is optional for any organization that has applied for certification and that the pre-audit can be offered by QMS.
Stage 3
Suitable for ISO certification
At this stage, you need to apply for ISO certification through a third-party certification body. The certification body will conduct an audit of your company’s documents and management system against the requirements of the standard and determine whether it is ready for certification. During the audit, it is essential to demonstrate the effectiveness of your management system. If you wish, you can contact QMS for a no-obligation quote.
Stage 4
ISO recertification
Each certification is valid for 3 years. However, every year, the certification body carries out a surveillance audit to ensure that your management system continually adheres to the requirements of the ISO standard.
ISO is the International Organization for Standardization. It was created with the aim of facilitating international coordination and the unification of industrial standards that contribute to the development of trade.
Standards are made up of documents that provide requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for purpose.
Each standard represents a different good, service or process, and it is up to the company to decide which standard best meets its needs.
Among the numerous benefits, certification can help you win contracts. If you are looking to bid for and win tenders, for example, being certified can increase your chances of being chosen as a supplier, especially for work in the public sector. In addition, certification adds credibility to your business, boosting customer satisfaction and confidence in your brand. Other benefits include cost savings and increased market share.
What is quality management all about? ISO 9001 builds on seven quality management principles. Following these principles will ensure your organization or business is set up to consistently create value for its customers. With these seven pillars firmly in place, implementing a quality management system will be much easier. The seven quality management principles are:
Meeting – and exceeding – customer needs is the primary focus of quality management and will contribute to the long-term success of your enterprise. It is important to not only attract but also retain the confidence of your customers, so adapting to their future needs is key.
Having a unified direction or mission that comes from strong leadership is essential to ensure that everyone in the organization understands what you are trying to achieve.
Creating value for your customers will be easier if you have competent, empowered and engaged people at all levels of your business or organization.
Understanding activities as processes that link together and function as a system helps achieve more consistent and predictable results. People, teams and processes do not exist in a vacuum and ensuring everyone is familiar with the organization’s activities and how they fit together will ultimately improve efficiency.
Successful organizations have an ongoing focus on improvement. Reacting to changes in the internal and external environment is necessary if you want to continue to deliver value for your customers. This is of paramount importance today when conditions evolve so quickly.
Making decisions is never easy and naturally involves a degree of uncertainty, but ensuring your decisions are based on the analysis and evaluation of data is more likely to produce the desired result.
Today’s businesses and organizations do not work in a vacuum. Identifying the important relationships you have with interested parties such as your suppliers – and setting out a plan to manage them – will drive sustained success.