ISO 20252:2019
Certification
Market, opinion and social research, including insights and data analytics
ISO 20252 pertains to the requirements of the quality management system for market research, opinion research and social research, focusing on the transparency of the methodology as the research is carried out, reliability in the results and optimization of its internal processes.
Proof of commitment to quality and credibility of search services
Transparency of methods adopted and research Confidentiality
Meeting the legal requirements of search processes
Management of research processes
Confidentiality of the research
Why should your company have ISO 20252 certification?
ISO 20252 gives clients of certified companies confidence and credibility in the process related to the contracted research and ensures it is performed through internationally recognized methods and procedures, as well as traceability and reliability in all data gathered in the process.
QMS and ISO 20252 Certification
Agile
Process
We have a structured, validated, and constantly improved process on an international level. This process streamlines communication, question resolution, scheduling, and certificate issuance.
Global
Presence
With integrated offices worldwide, we extend our reach to 33 countries, where we specialize in management system certification.
Qualified
Auditors
QMS ensures continuous training for its auditors, covering the reference standard and specific industries.
How to obtain ISO certification?
Step 1
Working with a consultant
Some companies decide to hire a consultant to help them with the process of implementing a management system. Through their expertise, this consultancy can guide them through the requirements of the ISO Standards and help them develop the necessary tools. Please note that hiring a consultant for this purpose is optional and this service is not offered by QMS.
Stage 2
Pre-audit
Once you have completed the implementation of your management system and before the certification audit, you can request a pre-audit if you feel it is necessary. In this process, a certification body such as QMS will carry out a prior, independent assessment of your management system in order to check that all the requirements comply with the criteria of the ISO standard you have adopted. It is important to note that this step is optional for any organization that has applied for certification and that the pre-audit can be offered by QMS.
Stage 3
Suitable for ISO certification
At this stage, you need to apply for ISO certification through a third-party certification body. The certification body will conduct an audit of your company’s documents and management system against the requirements of the standard and determine whether it is ready for certification. During the audit, it is essential to demonstrate the effectiveness of your management system. If you wish, you can contact QMS for a no-obligation quote.
Stage 4
ISO recertification
Each certification is valid for 3 years. However, every year, the certification body carries out a surveillance audit to ensure that your management system continually adheres to the requirements of the ISO standard.
What is ISO certification?
ISO is the International Organization for Standardization. It was created with the aim of facilitating international coordination and the unification of industrial standards that contribute to the development of trade.
Standards are made up of documents that provide requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for purpose.
Each standard represents a different good, service or process, and it is up to the company to decide which standard best meets its needs.
What are the benefits of being certified to an ISO standard?
Among the numerous benefits, certification can help you win contracts. If you are looking to bid for and win tenders, for example, being certified can increase your chances of being chosen as a supplier, especially for work in the public sector. In addition, certification adds credibility to your business, boosting customer satisfaction and confidence in your brand. Other benefits include cost savings and increased market share.
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