Market, opinion and social research, including insights and data analytics

ISO 20252 pertains to the requirements of the quality management system for market research, opinion research and social research, focusing on the transparency of the methodology as the research is carried out, reliability in the results and optimization of its internal processes.

Proof of commitment to quality and credibility of search services

Transparency of methods adopted and research Confidentiality

Meeting the legal requirements of search processes

Management of research processes

Confidentiality of the research

Why should your company have ISO 20252 certification?

ISO 20252 gives clients of certified companies confidence and credibility in the process related to the contracted research and ensures it is performed through internationally recognized methods and procedures, as well as traceability and reliability in all data gathered in the process.

QMS and ISO 20252 Certification


We have a structured, validated, and constantly improved process on an international level. This process streamlines communication, question resolution, scheduling, and certificate issuance.


With integrated offices worldwide, we extend our reach to 33 countries, where we specialize in management system certification.


QMS ensures continuous training for its auditors, covering the reference standard and specific industries.

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