There is a general misconception that ISO certifications are only good for manufacturing companies. However, that is not the case. Any company, regardless of size, scope of work, or industry can benefit from implementing a management system and certifying it to the relevant ISO standard. In this short blog post, we share some insight on why ISO certifications apply to all industries.
One thing about management systems and ISO standards, is that it does not look at the “what”, it looks at the “how”. All businesses, regardless of the industry they belong to, require a structure and a set of processes. Whether the company is run by just one employee, or a big team, we all need and benefit from having well organized workflow and quality goals backed by analysis and risk management.
There are countless of ISO standards that your company can choose to follow, adapt, and comply with. ISO standards exist to ensure consistency in different aspects of a business: quality, environmental impact management, occupational health and safety, etc.
According to ASQ, the American Society for Quality, “they offer an objective and authoritative basis for organizations and consumers around the world to communicate and conduct business.”
Let’s take as an example, the ISO 9001 standard and certification, which focuses on quality management. Below is an example of the quality principles the standard touches upon:
As can be seen, companies of all industries need to adapt a management system that deals with leadership, improvement, customer focus initiatives, among others.
Another reason ISO certifications apply to all industries is the fact that certifications in general, provide a company with a competitive advantage. In our globalized world, ISO Certification holds a tremendous significance in supply chains, sustainability and society at large. From ensuring credibility to demanding best practices, ISO certification is a way to maintain integrity in the trade of goods and services.
Companies can market their certificate and promote it to their clients and stakeholders to show credibility. It can also help you gain new business as enter new markets.
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