Soon, we will be celebrating World Quality Week 2023, the most important global event in the field of Quality Management. It is a great opportunity to promote the importance of quality in your organization’s processes, products, or services, as well as an unparalleled chance to engage people.
Seizing this occasion and conducting engagement and awareness actions can be a way to encourage innovation or work on the company’s weak points, creating individuals more open to new solutions and with a broader systemic vision. Many companies take the opportunity to invite their customers to participate in the celebrations and also use the date as a way to promote their quality and excellence. This is because a company that values quality gains not only customers but also business partners and investors, and World Quality Week 2023 is an excellent way to present the Quality Management System (QMS) to stakeholders.
Similarly, initiatives like these can generate short, medium, and long-term benefits, as they strengthen management as a whole and, most importantly, the culture of quality. So, it’s worth preparing and creating actions during this special period.
What to Do During World Quality Week 2023?
Therefore, in today’s article, we’ve brought a series of actions you can take to add more value to your event and celebrations. There will be various suggestions that you can personalize and analyze according to your context. Here they are:
- Lectures and Workshops – Organizing lectures or workshops on the importance of quality in your company, market, or field of activity is an excellent opportunity to raise awareness. You can invite experts or industry leaders to talk about best practices and improvement, develop content with leaders in your company, or even look for free online content.
- Recognition of Employees – Quality Week is also an excellent time to reward employees who have made significant contributions to improving your company’s quality. This can be done through awards or public recognition and tends to encourage more participation and engagement among people. Whenever we recognize someone, we reinforce the importance of quality and engagement in the team.
- Competitions, Contests, and Healthy Competitions – Holding internal competitions related to quality can be a way to empower people and create a relaxed moment. We can resort to improvement suggestion contests, a quality quiz, dynamics and games, relay races, and a series of activities that have the power to engage employees and promote quality.
- Training and Development – Offering training in quality tools, best practices, and even ISO 9001:2015 is a way not only to engage people but also to empower them, which leads to better processes and higher levels of compliance.
- Customer-Centric Approach – Almost every company conducts customer and stakeholder satisfaction surveys. Sharing the results of this survey with your team, highlighting areas of success, and identifying improvement opportunities is an excellent opportunity to foster a systemic view and work on both process successes (compliments) and pain points (complaints) with your team and clients.
- Debates, Roundtables, and Quality Circles – Another interesting action is to promote moments of interaction and reflection among employees. Bring up topics such as the challenges faced, open non-conformities, and difficulties your company is experiencing. Let people speak, share their opinions, and turn the best ideas into action plans and improvement opportunities. This values individuals and brings out the best in your company.
Promote your World Quality Week 2023 and encourage everyone to participate
Another important tip is to make every effort to involve the entire company, even at different times. This makes people feel valued and emphasizes that Quality is everyone’s responsibility. Therefore, announcing the activities well in advance is essential. Create a schedule and publicize the actions, inviting people and providing encouragement and motivation. If possible, involve the distribution of prizes and show people that the event is as important as quality itself is for the company.
Quality: A Commitment to Excellence and Continuous Improvement
As we approach World Quality Week 2023, it is vital to consider the importance of quality in our companies. Quality is not just a goal but a constant commitment to excellence and improvement. This week, therefore, is an opportunity to recognize our efforts and engage people. It is a moment of recognition, celebration, and motivation.
Don’t let this essential date go unnoticed. Use it as a tool to engage your employees, customers, and business partners. Encourage innovation, improve weaknesses, and promote a culture of quality that will bring more results to your processes.
Remember that quality is not the responsibility of just a few but of all. It is the foundation of successful companies, and by investing in quality, we are investing in strong, robust processes and sustainability.
On behalf of QMS Certification, we wish everyone an incredible event during World Quality Week 2023, filled with learning, collaboration, and a celebration of quality. Let’s work together to raise our standards and make quality a central part of our corporate culture, strengthening the market through management systems and certifications. Congratulations to all professionals who dedicate themselves every year to the pursuit of excellence, and count on us in your journeys!