Certification
ISO/IEC 20000-1
Technology Service Management System
ISO 20000-1 certification defines the best national and international practices for an information technology management system in organizations. It guarantees compliance with the quality levels organized and planned by companies.
Increased efficiency and quality in IT processes
Organization of simple and effective documentation
Integration of people, processes and technology in support of company objectives
Acquisition of an ISO management system recognized worldwide as a quality standard
Establishing controls to maintain service levels
Why should your company be ISO 20000-1 certified?
QMS and ISO/IEC 20000-1 Certified
Agile process
We have a structured process, validated and continuously improved at international level, which improves contacts, answers questions, schedules and issues certificates
ISO Technical Groups
QMS participates in the main ISO technical groups with its representatives, thus keeping up to date and updating certified companies on the latest certification trends
Qualified auditors
QMS constantly qualifies its auditors in the reference standard, specific fields of activity, relevant environmental legislation and risk assessment tools
How to obtain ISO certification?
Step 1
Working with a consultant
Some companies decide to hire a consultant to help them with the process of implementing a management system. Through their expertise, this consultancy can guide them through the requirements of the ISO Standards and help them develop the necessary tools. Please note that hiring a consultant for this purpose is optional and this service is not offered by QMS.
Stage 2
Pre-audit
Once you have completed the implementation of your management system and before the certification audit, you can request a pre-audit if you feel it is necessary. In this process, a certification body such as QMS will carry out a prior, independent assessment of your management system in order to check that all the requirements comply with the criteria of the ISO standard you have adopted. It is important to note that this step is optional for any organization that has applied for certification and that the pre-audit can be offered by QMS.
Stage 3
Suitable for ISO certification
At this stage, you need to apply for ISO certification through a third-party certification body. The certification body will conduct an audit of your company’s documents and management system against the requirements of the standard and determine whether it is ready for certification. During the audit, it is essential to demonstrate the effectiveness of your management system. If you wish, you can contact QMS for a no-obligation quote.
Stage 4
ISO recertification
Each certification is valid for 3 years. However, every year, the certification body carries out a surveillance audit to ensure that your management system continually adheres to the requirements of the ISO standard.
What is ISO certification?
ISO is the International Organization for Standardization. It was created with the aim of facilitating international coordination and the unification of industrial standards that contribute to the development of trade.
Standards are made up of documents that provide requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for purpose.
Each standard represents a different good, service or process, and it is up to the company to decide which standard best meets its needs.
What are the benefits of being certified to an ISO standard?
Among the numerous benefits, certification can help you win contracts. If you are looking to bid for and win tenders, for example, being certified can increase your chances of being chosen as a supplier, especially for work in the public sector. In addition, certification adds credibility to your business, boosting customer satisfaction and confidence in your brand. Other benefits include cost savings and increased market share.
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