iso 9001

How to use ISO standards for corporate governance

ISO Standards comprise fundamental tools to be used in the organization’s corporate governance. Firstly, it is important to highlight what corporate governance is. According to some corporate governance institutions, the definition is: “Corporate governance is the system by which companies and other organizations are directed, monitored and encouraged, involving the relationships between partners, board of

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An analysis of the number of certifications in the world – ISO Survey 2019

ISO conducts a survey on the number of certifications in the world, called the ISO Survey. The survey is delayed by 1 year and refers to the total number of certifications from the previous year of publication, in this case 2019. The ISO Survey is not a survey to be evaluated in absolute numbers, that

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Focus on the customer and your business – ISO 9001 Standard

The ISO 9001 Standard – Quality Management System standard states that the main focus of the standard is to comply the customer needs and exceed customer expectations, but this must go far beyond that. “The customer is always right”, is that so? I am sure that you have come across this statement in your life

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Using professional judgment during an audit

The audit process consists to assess compliance of the regulatory requirements in comparison with the company’s implementation process, always considering the auditor’s professional judgment. ISO 19011: 2018 – Guidelines for auditing management systems recommends the following: “It is appropriate that auditors apply your professional judgment during the audit process and avoid focusing on specific requirements

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Strategic Planning With ISO 9001:2015

ISO 9001:2015 has brought to the world of management systems a great synergy between strategic planning and quality management. This does not mean that the requirements of the latest version of the most recognized standard worldwide necessarily include strategic planning, but rather that this Standard can be used as an additional tool to strategic planning.

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