The audit process consists to assess compliance of the regulatory requirements in comparison with the company’s implementation process, always considering the auditor’s professional judgment. ISO 19011: 2018 – Guidelines for auditing management systems recommends the following: “It is appropriate that auditors apply your professional judgment during the audit process and avoid focusing on specific requirements […]
ISO 9001:2015 has brought to the world of management systems a great synergy between strategic planning and quality management. This does not mean that the requirements of the latest version of the most recognized standard worldwide necessarily include strategic planning, but rather that this Standard can be used as an additional tool to strategic planning.
The role of leadership in ISO 9001 is very important. So important, that it is treated as one of the Principles of Quality in ISO 9000 and has an entire chapter in ISO 9001. Revisions to ISO 9001 emphasize the success of a quality management system through leadership and commitment from the company’s top management,
