What We Learn from Each Quality Guru
Discover the key contributions of each quality guru and how they revolutionized the history of process management. Read now!
Customer Focus
Culture of Excellence: The Role of Quality and Continuous Improvement
Understand why a culture of excellence simply does not exist without good quality management directing the improvement processes. Read now!
Culture of Excellence: The Role of Quality and Continuous Improvement Read More »
5 tips for conveying the company culture
The culture of your organization can be reflected to the public and can generate very positive results both for branding and financially, as well as for employees.
Importance of Customer Focus for Businesses
In this article, you will understand a little more about Customer Focus and the importance of focusing on customer satisfaction and how it helps your business grow. One of the basic principles in quality management is to focus on customer needs and expectations. After all, the customer list is a parameter to understand and identify
