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What is ESG (Environmental, Social and Governance) and what certifications involve this practice

Understand what ESG (Environmental, Social and Governance) is and learn how it can revolutionize the management of your company! The acronym ESG corresponds to the initial letters of Environmental, Social and Governance. There are 3 topics that have been increasingly important as criteria for decision-making in companies. The acronym appeared in 2004, in a publication […]

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“7.1.1 General” requirement of 7.1 Resources of the ISO 9001:2015 standard

Understand item 7.1.1 General of ISO 9001:2015 and learn how it can help improve your company’s processes. ISO 9001 is the standard best known by companies looking for a guideline for structuring the Quality Management System (QMS). This standard has several objectives, such as helping with a correction of procedures that are not efficient, planning

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ISO 9001:2015 “6.3 Planning of changes” requirement

ISO 9001 is a well-known standard for implementing a quality management system. It aims to improve processes and increase customer satisfaction. In 2015, a new version was released, which brought changes from the last version, which was released in the year 2008. Every standard needs to be reviewed to ensure that its best practices keep

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Understanding requirement 5.2 Environmental Policy of ISO 14001:2015

When the organization commits to complying with its environmental policy, it not only acts in accordance with ISO 14001, but also shows its customers that it is socially responsible. In recent years, we have followed numerous environmental disasters caused by small, medium and large companies. Tragedies such as the collapse of dams, fires, contamination of

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6.1 Actions to address risks and opportunities in ISO 9001:2015

Identifying and addressing risks and opportunities is critical to the development of the organization When we plan something in our companies, we always focus on achieving some objective. During the way to reach our goals, we can be surprised by situations that harm and interfere with our planning. In today’s article we will talk about

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4.3 Determining the scope of the environmental management system in ISO 14001

Creating a scope following the requirements present in ISO 14001 will avoid fines, processes, stoppage of your activities and help to reduce costs and environmental impacts.  In today’s article we are going to talk about item 4.3 of ISO14001, determining the scope of the environmental management system. As with the Quality Management System, the Environmental

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5.3. Organizational roles, responsibilities and authorities – ISO 9001:2015

Reaching the expected result is essential for the organization, but for this to happen, roles and responsibilities need to be very well defined. Defining who will be responsible for each function present in the organization’s management system is essential for processes to occur correctly. In today’s article we are going to talk about ISO 9001:2015

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5.2.2 Communicating the quality policy, according to ISO 9001:2015

The communication of the organization’s quality policy cannot be limited only to leaders and employees, it needs to reach customers, suppliers and all people who are influenced by the organization   Quality policy needs to be enforced With the quality policy in place, the organization needs to transmit it to its employees and all those

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5.2.1. Developing the quality policy, in ISO 9001

The quality policy must be sharp, employees and leaders must know exactly what to do, so it is extremely important not to leave the quality policy aside. The quality policy aims to determine a quality standard for the products and services provided by the organization. It is the commitment created with customers, suppliers, employees and

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