What is an Integrated Management System (IMS)?
Learn what an Integrated Management System (IMS) is, its benefits for businesses, and tips for implementing it in your company.
ISO 9001
How to know if the ISO certificate is valid?
There are several details that can be observed to know if an ISO certificate is valid, so pay attention to these tips to verify the certificates that are presented to you and even the one that your company will receive.
How to handle customer complaints according to ISO Standards
Customer satisfaction has become one of the main strategic differentials for a company due to increasing competition in various market sectors, so it is essential to know how to handle customer complaints.
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Is it difficult to integrate with other ISO standards?
If you already have a management system implemented, you have likely realized the various benefits it has brought to your organization, and now you are seeking integration with other ISO standards.
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8.1 Operational Planning and Control in ISO 9001:2015
In this article, we will learn a little more about the Requirement 8.1 ISO 9001:2015 and understand the importance of planning and operational controls within organizations.
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ISO 9001 Requirement 4.3 Determining the scope of the Quality Management
In this article we will understand more about how to determine the scope of the Quality Management System and about ISO 9001 Requirement 4.3.
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6 requirements that generate frequently asked questions ISO 9001:2015
If you’ve read ISO 9001 and wondered: “how do I apply this in my organization? What happens if I don’t apply it?”. We raised the requirements that generate more doubts in ISO 9001 based on the audits we carried out.
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ISO 9001:2015 Requirement 7.1.3 Infrastructure: the foundations of an organization!
In this article we will present what requirement 7.1.3 ISO 9001:2015 says, and show how ISO helps an organization to determine its required infrastructure.
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Everything you need to know about ISO Certification
ISO certification is a much-discussed topic, there are several variables for understanding the subject, and several intrinsic subjects. In this post there is all the information you need to know about ISO certification of management systems. What is ISO Certification? The definition of ISO certification, according to ISO 17021-1 is a process carried out by
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Quality Consciousness: Doing the Right Thing!
Doing the right thing! Find out how to promote quality awareness and World Quality Day in companies! Every year, QMS promotes a conversation about the topic that is suggested by the CQI for World Quality Day. So, let’s start talking about the theme and its importance. What is the purpose of the proposed theme