Inconsistency is a vulnerable point for many small and medium businesses. For a business owner, it can be incredibly frustrating to see your team provide a world-class experience for one customer, only to completely drop the ball for the next. Failure to provide consistent standards can lead to mixed customer reviews, brand confusion and poor […]
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Amazon has become the largest online retailer in the world. In the United States, more than half of all Amazon sells come from third-party sellers becoming the top online marketplace in the country with thousands of sellers listing products for sale. Operations of this reach and magnitude require regulations to ensure products meet the quality
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This post will address the principles of quality management referred in ISO 9001 and the difference between the previous ISO 9001:2008 version to the new ISO 9001: 2015 version. Principles of Quality Management It is widely known in the quality industry that the ISO 9001 standard was updated in 2015, but what about ISO 9000?
ISO 9001:2015 has brought to the world of management systems a great synergy between strategic planning and quality management. This does not mean that the requirements of the latest version of the most recognized standard worldwide necessarily include strategic planning, but rather that this Standard can be used as an additional tool to strategic planning.
To the untrained eye, management systems can look like a huge, micro-managing waste of time. This is simply not true. Management systems can work for all types of businesses, from small companies to international corporations. A successful management system is largely dependent on management and training, so if your organization has the resources available, there’s
Considering that certification is an assurance that your management system complies with the requirements of the latest version of the ISO 9001 standard, a quality management system is ultimately the core of ISO 9001 certification. Through a third party audit conducted by QMS, our lead auditor checks and verifies compliance that leads to registration and
In business, it is better to leave nothing to chance. A great way to be in control is through risk management, a process in which businesses identify, assess and deal with risks that could potentially disturb their business operations. Certainly, risk management is an important aspect of the ISO 9001:2015 standard and it is
How is Risk Management Addressed in ISO 9001:2015? Read More »
In our globalized world, ISO Certification holds a tremendous significance in supply chains, sustainability and society at large. From ensuring credibility to demanding best practices, ISO certifications is a way to maintain integrity in the trade of goods and services. Do you ever wonder where the products you buy come from, where they were made,
Why Should You Work With an ISO Certified Supplier? Read More »
Did you know that you can use the ISO 9001 standard to help you manage processes related to your company’s staff? Its requirements can help organizations streamline the management of your team through performance evaluation, training, effectiveness, among others. There are several requirements of the Standard that relate to the process of managing people within
We keep hearing the question of why companies should pursue certification, be it because they need to justify the cost, or they want to understand how this effort will benefit their business. The benefits of certification is a widely covered topic in our blog, but this time, let’s look specifically at the return of investment
