The Ishikawa diagram, also known as fishbone or cause and effect diagram, was first applied in 1953 in Japan by one of the greatest pioneers in quality control within organizations, Kaoru Ishikawa. This tool aims to identify the root cause of a problem through a visual categorization of its potential causes. Its efficiency lies, among […]
According to the ISO 14001 standard, “an environmental aspect is an element of an organization’s activities, products, or services that has or may have an impact on the environment” and environmental impacts are “any change to the environment, whether adverse or beneficial, wholly or partially resulting from an organization’s environmental aspects.” The main phase of
Internal and external audits are a commonly discussed topic in the implementation of management systems. According to ISO 19011, auditing is “systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled.” The internal audit, or first-party audit, is a requirement described
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The role of leadership in ISO 9001 is very important. So important, that it is treated as one of the Principles of Quality in ISO 9000 and has an entire chapter in ISO 9001. Revisions to ISO 9001 emphasize the success of a quality management system through leadership and commitment from the company’s top management,
QMS is an accredited third party certification body, it is currently present in 33 countries and focuses on the certification of management systems. QMS America is managed by the US office and has consistently grown in market recognition by technical level, customer satisfaction and competitive pricing.
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