Doing the right thing! Find out how to promote quality awareness and World Quality Day in companies! Every year, QMS promotes a conversation about the topic that is suggested by the CQI for World Quality Day. So, let’s start talking about the theme and its importance. What is the purpose of the proposed theme […]
In this article, you will understand a little more about Customer Focus and the importance of focusing on customer satisfaction and how it helps your business grow. One of the basic principles in quality management is to focus on customer needs and expectations. After all, the customer list is a parameter to understand and identify
In this article, we will talk a little about the characteristics of ISO 9001:2015 requirement 4.4 and why it is so important for your company’s quality management system! When it comes to company processes, ISO 9001:2015 presents us with a key requirement. A requirement much commented on and that is present, directly or indirectly, throughout
Requirement “4.4 Quality management system and its processes” of ISO 9001:2015 Read More »
Understand item 7.1.1 General of ISO 9001:2015 and learn how it can help improve your company’s processes. ISO 9001 is the standard best known by companies looking for a guideline for structuring the Quality Management System (QMS). This standard has several objectives, such as helping with a correction of procedures that are not efficient, planning
“7.1.1 General” requirement of 7.1 Resources of the ISO 9001:2015 standard Read More »
ISO 9001 is a well-known standard for implementing a quality management system. It aims to improve processes and increase customer satisfaction. In 2015, a new version was released, which brought changes from the last version, which was released in the year 2008. Every standard needs to be reviewed to ensure that its best practices keep
ISO 9001:2015 “6.3 Planning of changes” requirement Read More »
Reaching the expected result is essential for the organization, but for this to happen, roles and responsibilities need to be very well defined. Defining who will be responsible for each function present in the organization’s management system is essential for processes to occur correctly. In today’s article we are going to talk about ISO 9001:2015
5.3. Organizational roles, responsibilities and authorities – ISO 9001:2015 Read More »
The quality policy must be sharp, employees and leaders must know exactly what to do, so it is extremely important not to leave the quality policy aside. The quality policy aims to determine a quality standard for the products and services provided by the organization. It is the commitment created with customers, suppliers, employees and
5.2.1. Developing the quality policy, in ISO 9001 Read More »
Understand the requirement 5.1 Leadership and Commitment of ISO 9001:2015 and the role of Senior Management in Quality Management Upgrading from ISO 9001 version 2008 to version 2015 brought many important changes to the standard. This revision brought to light the most versatile 9001 of all and allowed greater flexibility for companies, both regarding integration
Requirement 5.1 Leadership and commitment to ISO 9001:2015 Read More »
“Non-conformance” is an example of those that appear in more than one moment in ISO 9001:2015: in requirement 8.7, it appears as “Output non-conforming”, whereas in item 10.2, as “Non-conformity and corrective actions”. In today’s article, we’re going to talk about nonconforming and nonconforming output control. And that can bring a lot of confusion in
See how auditing the requirement “4.4 Quality management system and its processes” is easier than it sounds! Today we would like to talk about requirement 4.4 Quality management system and its processes. At the time of implementation, this item often causes confusion for many professionals, but during the text, we will see that it is
Auditing the requirement “4.4 Quality management system and its processes” in ISO 9001 Read More »
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