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The Importance of Feedback in Management

The Importance of Feedback in Management

The importance of feedback in management is substantial; however, surprisingly, many companies still do not use it properly within their teams.

In this article, we will discuss the importance of feedback in management and how it can be a transformative element in professional relationships.


The Importance of Feedback in Management


1. Establishing a Positive Relationship

It is essential for managers to be concerned with providing feedback to their employees as it contributes to developing a genuinely positive professional relationship. When leaders dedicate time and effort to demonstrate their employees’ potential and point out challenges, they create an environment conducive to development and strengthen the bond with their teams.


2. Alignment of Expectations

Feedback is a fundamental tool for aligning expectations. Often, there are fantasies and assumptions that linger in people’s minds regarding their superiors’ opinions. Managers must understand that they play important roles in their employees’ lives and that their actions can have a significant impact. Through feedback, it is possible to dissipate these fantasies and establish clear and assertive communication.
“The Importance of Feedback in Management”

3. Individual Development and Talent Retention

Feedback is a key factor in driving individual development and retaining talent. By providing clear and friendly feedback, managers promote a closer relationship and strengthen the bonds with their employees. This contributes to the team’s productivity as professionals gain clarity on their strengths and areas for development. Moreover, feedback creates an environment conducive to employee growth and the realization of their full potential.


4. Resource Efficiency and Results The Importance of Feedback in Management

Feedback also brings economic benefits to organizations. By promoting effective and targeted communication, it avoids the waste of energy and resources. Through appropriate feedback, individuals can correct their actions, improve their results, and contribute to the company’s growth. This energy and results saving is reflected in the overall performance of the organization.
“The Importance of Feedback in Management”

Practical Tips for Giving Feedback:

  • Avoid generic expressions: Use concrete examples and evidence to highlight employees’ strengths and areas for development.
  • Emphasize strengths: Show appreciation and recognition for the employee’s strengths and positive impacts.
  • Focus on development: When addressing areas for improvement, give the person an opportunity to reflect and propose solutions. Establish an environment of trust and support.
  • Eliminate negative words: Avoid using expressions like “but,” “however,” and “only,” as they can undermine the credibility of feedback and create a defensive atmosphere. Opt for constructive words and phrases that help the person understand opportunities for improvement in a more positive way.
  • Continuous feedback: Do not limit feedback to formal moments such as performance evaluations. Foster a culture of continuous feedback, where constructive conversations are incorporated into the team’s daily routine. This allows for correcting any deviations and reinforcing positive behaviors more promptly.



Feedback is a powerful management tool that should not be overlooked. Its importance in building healthy and productive work relationships is undeniable. By establishing a positive relationship, aligning expectations, driving individual development, and promoting effective communication, feedback contributes to team strengthening and the achievement of better organizational results.

Therefore, it is crucial for managers to adopt a proactive approach to providing feedback, using effective techniques, and valuing employees’ growth and development. By creating a culture of continuous and constructive feedback, organizations have the opportunity to empower their teams and drive success in the market. Invest in feedback as a management practice and reap the benefits of clear, collaborative, and growth-oriented communication.


Read about: 5 Key Points for Customer Satisfaction

“The Importance of Feedback in Management”

QMS Certification

QMS Certification

QMS is an accredited third party certification body, it is currently present in 33 countries and focuses on the certification of management systems. QMS America is managed by the US office and has consistently grown in market recognition by technical level, customer satisfaction and competitive pricing.

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