iso 9001

Requirement 5.1 Leadership and commitment to ISO 9001:2015

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Understand the requirement 5.1 Leadership and Commitment of ISO 9001:2015 and the role of Senior Management in Quality Management Upgrading from ISO 9001 version 2008 to version 2015 brought many important changes to the standard. This revision brought to light the most versatile 9001 of all and allowed greater flexibility for companies, both regarding integration […]

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“8.7 control of non-conforming outputs” and “10.2 non-conformity and corrective action” in ISO 9001:2015

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“Non-conformance” is an example of those that appear in more than one moment in ISO 9001:2015: in requirement 8.7, it appears as “Output non-conforming”, whereas in item 10.2, as “Non-conformity and corrective actions”. In today’s article, we’re going to talk about nonconforming and nonconforming output control. And that can bring a lot of confusion in

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Auditing the requirement “4.4 Quality management system and its processes” in ISO 9001

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See how auditing the requirement “4.4 Quality management system and its processes” is easier than it sounds! Today we would like to talk about requirement 4.4 Quality management system and its processes. At the time of implementation, this item often causes confusion for many professionals, but during the text, we will see that it is

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How to use ISO standards for corporate governance

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ISO Standards comprise fundamental tools to be used in the organization’s corporate governance. Firstly, it is important to highlight what corporate governance is. According to some corporate governance institutions, the definition is: “Corporate governance is the system by which companies and other organizations are directed, monitored and encouraged, involving the relationships between partners, board of

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An analysis of the number of certifications in the world – ISO Survey 2019

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ISO conducts a survey on the number of certifications in the world, called the ISO Survey. The survey is delayed by 1 year and refers to the total number of certifications from the previous year of publication, in this case 2019. The ISO Survey is not a survey to be evaluated in absolute numbers, that

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Focus on the customer and your business – ISO 9001 Standard

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The ISO 9001 Standard – Quality Management System standard states that the main focus of the standard is to comply the customer needs and exceed customer expectations, but this must go far beyond that. “The customer is always right”, is that so? I am sure that you have come across this statement in your life

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