Discover the secrets of business success! Understand the importance of management systems in achieving business results and reach the next level!
Management systems (MSs) are, in summary, predefined organizational structures. They help build and manage a company’s processes, activities, and operations in the most effective and efficient way possible.
Additionally, management systems are designed to meet specific requirements. In other words, they promote continuous system improvement, product or service compliance, and legal and regulatory compliance. All of this, of course, without losing sight of the expected results for the company.
In today’s article, we will talk a little about how management systems play a fundamental role in achieving results and are thus essential for any contemporary company.
3 Reasons to Implement Management Systems in Your Company
Before we continue, it is worth noting that we are basing ourselves on management systems linked to ISO standards (International Organization for Standardization). However, other systems, such as the Brazilian ONA, are also included in the topic of this article.
Moreover, there are several factors that demonstrate the importance of management systems in achieving business results. However, three of them are fundamental to understanding how an MS can revolutionize your processes. Let’s see:
Risk Management
With the arrival of the famous Annex SL, risk management became a formal requirement in ISO standards. As a result, thousands of professionals became aware of its importance.
Whether it’s for quality, environmental, occupational safety, information security, etc., management systems add devices and routines related to risk management to their structures.
By adopting an MS, a company will have much better chances of identifying, addressing, and dealing with risks that can harm its results.
Operational Efficiency
Every process contains redundancies, defects, and waste. This is natural and will always happen. However, by implementing a management system, this becomes something to be improved.
Management systems encourage and promote continuous improvement, making companies seek to understand their processes and eliminate inefficiencies and waste. For example, by managing resources to reduce environmental impact, various opportunities for utilization and waste reduction arise.
This generally has a direct impact on the final results of the processes and, consequently, on the company itself. Considering an increasingly competitive market, often a small reduction in costs can be a significant market differentiator.
Customer Satisfaction
Still talking about the number of players in the market, the importance of satisfying the customer becomes evident. Ensuring their satisfaction! A satisfied customer makes repeat purchases, promotes the brand, and defends it against the competition.
Any respectable management system places the customer (stakeholders) at the center of attention. Therefore, by implementing a management system, the company is creating mechanisms that ensure the customer is at the core of its operation.
Management systems help reflect on the company and how its processes are directed towards the customer. If the process already does this, the MS helps improve and enhance what the customer likes. If the process doesn’t do this, the MS helps redirect efforts and ensure that everything is in line with the customer’s expectations.
All of this, of course, always keeping the sustainability of the company in mind and considering how to strategically align the organization’s resources in pursuit of the desired results.
Final Conclusion: Management Systems are the Path to Success!
We know that managing a company is not easy, especially without management systems to assist us. Regardless of the size of the organization, there are dozens, hundreds, or thousands of factors to be organized: employees, suppliers, laws, processes, market rules, customers, social responsibility, market visibility, among others.
Now, imagine having to reconcile all of this with the needs and expectations of stakeholders, the annual budget, and, of course, generate profits. The larger the company, the greater the difficulties in doing this effectively and sustainably.
That’s why management systems exist, to help reconcile everything while protecting people and the company’s interests. Without management systems, we would have to start from scratch and group our needs without the support of established best practices. This would mean making many more mistakes without a basis of what to do until finding a viable path.
Without consolidated management systems like ISO 9001 or ISO 45001, we would need to spend much more resources developing our own management practices. Additionally, we would likely make more mistakes and incur losses from unforeseen failures and risks, which would be a significant waste of time, effort, and money.
Last but not least, management systems allow us to assess companies and better understand how they operate. This helps us evaluate our businesses, the quality of products and services, the reputation of companies, and even their ethics.
Therefore, management systems are a vital part of any company seeking success. Without proper management systems, we can say that companies are either struggling to improve things or are amateurs in most of what they do. So, what are you waiting for to implement systems that will evolve your company? Count on QMS on this journey! ??
