IMS

7.1.2 People – ISO 9001: 2015 Quality Management System

Requirement 7.1.2 of the ISO 9001: 2015 standard is short, but one of the most important, because it is the people who keep running the management system. The ISO 9001: 2015 standard specifies in requirement 7.1.2 that: “The organization must determine and provide the people necessary for the effective implementation of its quality management system

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How to Handle Improvement Recommendations

In a QMS certification audit process it is common to generate recommendations for improvement during the process, these recommendations make organizations improve their management systems and processes. At QMS, we define improvement recommendations as: Compliance with the requirements of the assessment criteria (Standards) may be at risk and the organization is obliged to investigate the

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Focus on the customer and your business – ISO 9001 Standard

The ISO 9001 Standard – Quality Management System standard states that the main focus of the standard is to comply the customer needs and exceed customer expectations, but this must go far beyond that. “The customer is always right”, is that so? I am sure that you have come across this statement in your life

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Using professional judgment during an audit

The audit process consists to assess compliance of the regulatory requirements in comparison with the company’s implementation process, always considering the auditor’s professional judgment. ISO 19011: 2018 – Guidelines for auditing management systems recommends the following: “It is appropriate that auditors apply your professional judgment during the audit process and avoid focusing on specific requirements

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Do ISO certifications really apply to all industries?

There is a general misconception that ISO certifications are only good for manufacturing companies. However, that is not the case. Any company, regardless of size, scope of work, or industry can benefit from implementing a management system and certifying it to the relevant ISO standard. In this short blog post, we share some insight on

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ISO 45001 – Why It’s Important and How to Become Certified

ISO 45001 is a global standard from the International Organization for Standardization for occupational health and safety management systems. Overall, the intended outcome of the ISO 45001 standard is to prevent work-related injuries to workers and provide a safe work environment. To comply with the ISO 45001 standard, there is a set of requirements the

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