The communication of the organization’s quality policy cannot be limited only to leaders and employees, it needs to reach customers, suppliers and all people who are influenced by the organization Quality policy needs to be enforced With the quality policy in place, the organization needs to transmit it to its employees and all those […]
5.2.2 Communicating the quality policy, according to ISO 9001:2015 Read More »
The quality policy must be sharp, employees and leaders must know exactly what to do, so it is extremely important not to leave the quality policy aside. The quality policy aims to determine a quality standard for the products and services provided by the organization. It is the commitment created with customers, suppliers, employees and
5.2.1. Developing the quality policy, in ISO 9001 Read More »
Understand how ISO 45001:2018 works and why the “8 operation” requirement is so important in this standard When implementing an Operational Health and Safety Management System for the first time, it is common to have difficulties in understanding this standard. After all, the functioning of ISO 45001:2018 corresponds to a complex and vital system for
The functioning of ISO 45001:2018 and the operating requirements within the standard Read More »
Understand the requirement 5.1 Leadership and Commitment of ISO 9001:2015 and the role of Senior Management in Quality Management Upgrading from ISO 9001 version 2008 to version 2015 brought many important changes to the standard. This revision brought to light the most versatile 9001 of all and allowed greater flexibility for companies, both regarding integration
Requirement 5.1 Leadership and commitment to ISO 9001:2015 Read More »
“Non-conformance” is an example of those that appear in more than one moment in ISO 9001:2015: in requirement 8.7, it appears as “Output non-conforming”, whereas in item 10.2, as “Non-conformity and corrective actions”. In today’s article, we’re going to talk about nonconforming and nonconforming output control. And that can bring a lot of confusion in
Today we are going to talk about a key requirement for ISO 9001:2015. Although the standard contains more than 10 applicable requirements (and many sub-items), we can say that the entire 9001 works to ensure that the “5.1.2 Customer Focus” requirement really works. After all, increasing customer satisfaction is the focus of ISO 9001. It
Requirement “5.1.2 Customer Focus” in ISO 9001:2015 Read More »
See how auditing the requirement “4.4 Quality management system and its processes” is easier than it sounds! Today we would like to talk about requirement 4.4 Quality management system and its processes. At the time of implementation, this item often causes confusion for many professionals, but during the text, we will see that it is
Auditing the requirement “4.4 Quality management system and its processes” in ISO 9001 Read More »
Better understand the objectives of ISO 45001 and learn how it relates to other factors important to your company. Today, we’re going to talk about Occupational Health and Safety. In 2018, OHSAS 18001 was retired and, in its place, the International Organization For Standardization (ISO) published ISO 45001:2018. The 18001 was not a bad standard,
Does ISO 45001 guarantee the employee’s occupational health and safety? Read More »
Understand why ISO 14001 goes far beyond preserving the environment, and can bring financial results for your company For a long time, the benefits of implementing ISO 14001 were somewhat overlooked. Which perhaps still occurs in many contexts. I say this because companies have never properly understood how environmental management systems work. In large part,
Understand the true intent of the ISO 9001 Audit and how the Quality Principles can affect your results! ISO 9001 is the most popular standard in the management world. For this reason, the search for auditors of this standard has increased more and more. However, organizations are always happy with the results of audits. Generally,
How do the Quality Principles impact the ISO 9001 Audit? Read More »
