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How to use ISO standards for corporate governance

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ISO Standards comprise fundamental tools to be used in the organization’s corporate governance. Firstly, it is important to highlight what corporate governance is. According to some corporate governance institutions, the definition is: “Corporate governance is the system by which companies and other organizations are directed, monitored and encouraged, involving the relationships between partners, board of […]

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ISO 45001 certification, the certified occupational health and safety area

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OHSAS 18001, created in the past by the British standardization institute. As there was no ISO Standard on the subject, OHSAS 18001 gained strength in several countries and became a reference. In March / 2018, after years of discussions, ISO officially published ISO 45001: 2018 – Occupational Health and Safety Management Systems, the Standard that

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An analysis of the number of certifications in the world – ISO Survey 2019

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ISO conducts a survey on the number of certifications in the world, called the ISO Survey. The survey is delayed by 1 year and refers to the total number of certifications from the previous year of publication, in this case 2019. The ISO Survey is not a survey to be evaluated in absolute numbers, that

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7.1.2 People – ISO 9001: 2015 Quality Management System

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Requirement 7.1.2 of the ISO 9001: 2015 standard is short, but one of the most important, because it is the people who keep running the management system. The ISO 9001: 2015 standard specifies in requirement 7.1.2 that: “The organization must determine and provide the people necessary for the effective implementation of its quality management system

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How to Handle Improvement Recommendations

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In a QMS certification audit process it is common to generate recommendations for improvement during the process, these recommendations make organizations improve their management systems and processes. At QMS, we define improvement recommendations as: Compliance with the requirements of the assessment criteria (Standards) may be at risk and the organization is obliged to investigate the

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Focus on the customer and your business – ISO 9001 Standard

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The ISO 9001 Standard – Quality Management System standard states that the main focus of the standard is to comply the customer needs and exceed customer expectations, but this must go far beyond that. “The customer is always right”, is that so? I am sure that you have come across this statement in your life

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