End and beginning of the year is a period in which companies are planning for the year so that they can smoothly achieve their corporate objectives and the quality management system (ISO 9001: 2015) Requirement 6 is certainly one of the most important of the ISO 9001 standard, no wonder, it will guide the entire […]
For a long time, it has been heard that ISO 9001 is boring and / or bureaucratic, but is it just a matter of breaking paradigms or is ISO 9001 just coming to halt the processes of organizations? There are many negative paradigms about ISO 9001, but they are just paradigms and we will demonstrate
Requirement 7.1.2 of the ISO 9001: 2015 standard is short, but one of the most important, because it is the people who keep running the management system. The ISO 9001: 2015 standard specifies in requirement 7.1.2 that: “The organization must determine and provide the people necessary for the effective implementation of its quality management system
7.1.2 People – ISO 9001: 2015 Quality Management System Read More »
In a QMS certification audit process it is common to generate recommendations for improvement during the process, these recommendations make organizations improve their management systems and processes. At QMS, we define improvement recommendations as: Compliance with the requirements of the assessment criteria (Standards) may be at risk and the organization is obliged to investigate the
The ISO 9001 Standard – Quality Management System standard states that the main focus of the standard is to comply the customer needs and exceed customer expectations, but this must go far beyond that. “The customer is always right”, is that so? I am sure that you have come across this statement in your life
Focus on the customer and your business – ISO 9001 Standard Read More »
The audit process consists to assess compliance of the regulatory requirements in comparison with the company’s implementation process, always considering the auditor’s professional judgment. ISO 19011: 2018 – Guidelines for auditing management systems recommends the following: “It is appropriate that auditors apply your professional judgment during the audit process and avoid focusing on specific requirements
There is a general misconception that ISO certifications are only good for manufacturing companies. However, that is not the case. Any company, regardless of size, scope of work, or industry can benefit from implementing a management system and certifying it to the relevant ISO standard. In this short blog post, we share some insight on
Do ISO certifications really apply to all industries? Read More »
One of the many ways we seek to become our client’s business partners is by sharing free resources on ISO certifications. This is why we have come up with a free guide that helps understand the ISO 9001:2015 standard. This is a free e-book and can be downloaded here. Below you will find a small
Quality 4.0 is the concept used to name new technologies applied in the area of quality. It is based on the blend of these new technologies with traditional quality methods that help improvement and achieve innovation. To understand the concept of Quality 4.0, it’s important to look at history; the industrial revolutions precisely. The first
What is Quality 4.0 and How Will it Transform Companies Read More »
Inconsistency is a vulnerable point for many small and medium businesses. For a business owner, it can be incredibly frustrating to see your team provide a world-class experience for one customer, only to completely drop the ball for the next. Failure to provide consistent standards can lead to mixed customer reviews, brand confusion and poor
5 Ways a Quality Management System Can Help Your Business Read More »
